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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Thompson

April 24, 2025

5  out of  5
rating by Michael Thompson
"Had the honor of speaking with Frida today and she was the most helpful in every way. Her knowledge was keen and she answered all my questions with professionalism and respect. So happy I called Kimberly’s office in Southaven today, they are the best."
We responded:
"Thanks so much Mr. Michael for your 5 star review. I am delighted that you had an awesome customer service experience with Frida. We strive to provide the best experience for our customers. We welcome you to our State Farm Family!!1 Thanks for being a valued customer."
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Tameco Cody

April 16, 2025

5  out of  5
rating by Tameco Cody
"Delicia was a great help! She was patient and kind. I truly appreciate her working tirelessly to get me a quote that I am comfortable with paying for all 3 cars and renters insurance. Thank you Delicia!!!!"
We responded:
"Welcome Tameco to our Kimberly Taylor Insurance Agency family!!! We appreciate your 5 star rating. I am so glad Delicia gave you an excellent customer service experience. We strive to provide coverages and prices that fits the customers budget and specific need. Please let us if you need anything from us, we are here to help!!! "
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Lynnette Wilson

April 3, 2025

5  out of  5
rating by Lynnette Wilson
"Alexis was great she helped me out with homeowner insurance. Very polite and professional. I am proud to be a State Farm customer. Thank you all for your help."
We responded:
"Thanks so much for your 5 star rating. Here at the Kimberly Taylor Insurance Agency, we strive to provide excellent customer service!! Let me officially welcome you to our State Farm Family."
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Cassidy Hamberlin

April 3, 2025

5  out of  5
rating by Cassidy Hamberlin
"Out of every agent I’ve spoken to during this crazy time I’ve had with my previous insurance, and felt like there was no hope, they provided SUPERB, professional, and reasonable advice/options. So thankful for their thorough help! Give them a call!"
We responded:
"Hey, Ms. Cassidy Welcome to our Kimberly Taylor Insurance Family. We are so blessed to have you. Please know if you need anything from us we are only a text, email, or call away. We appreciate your business. Glad you were able to find options that catered to your specific needs."
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Koya Davis

March 28, 2025

5  out of  5
rating by Koya Davis
"Thanks Dillon for help with saving us money!"
We responded:
"The Kimbery Taylor Insurance Agency are glad we were able to help you save money!!! Welcome to our our State Farm Insurance Family!!!!"
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Jamey Pirtle

March 28, 2025

5  out of  5
rating by Jamey Pirtle
"Thank you, Delicia for my Auto quote today!!! Your customer service was amazing. I highly recommend!"
We responded:
"Thanks so much for your 5-star rating. Here at the Kimberly Taylor Insurance Agency, we are glad to have you as a valued customer. Thank you so much for recommendation."
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Kendrick Mclemore

March 25, 2025

5  out of  5
rating by Kendrick Mclemore
"Absolutely love this office, great customer service and help me save a lot of money and answers all my questions. Kimberly Taylor is the best agent there is!!!"
We responded:
"Thanks so much Kendrick for your 5 star review. We look forward to having a long-term relationship with you providing all your insurance needs."
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Francis Dodger

March 25, 2025

5  out of  5
rating by Francis Dodger
"Thanks Dillon for helping me save on my insurance!"
We responded:
"Thanks so much Francis for your 5 star rating. I am so glad Dillon was able to save you money on your insurance. Welcome to our Kimberly Taylor Insurance Agency Family!!!!"
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Linda Goodwin

March 19, 2025

5  out of  5
rating by Linda Goodwin
"Dillion Harrell is so professional and knowledgeable. Mr Dillion goes the extra mile to ensure complete customer satisfaction. Kudos to such a great customer service representative! I will always keep State Farm as my insurance provider 💕😇"
We responded:
"Welcome Ms. Linda to our Kimberly Taylor Insurance Agency. I am so glad Dillon went the extra mile to help you and gave you excellent customer service. We take pride in being there for our customers when they need us!!!"
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Hayden Compton

March 17, 2025

5  out of  5
rating by Hayden Compton
"Alexis Compton was such great help! She helped me get connected and answered my questions with ease and was very polite. 10/10 service!"
We responded:
"Thanks so much Hayden for your 5 star review. I am very pleased that Alexis made insurance easy for you and gave you great customer service. Welcome to the Kimberly Taylor Insurance Agency!!!"
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earl Hebner

March 11, 2025

5  out of  5
rating by earl Hebner
"Thanks alot to Dillon for helping me and my wife save on insurance! Kimberly Taylor State Farm is the best in the city!"
We responded:
"The Kimberly Taylor Insurance Agency welcomes you and your wife to our family. I am so happy we able to help you guys save money on your insurance. We look forward of taking care of your insurance needs and if you need anything from us, we are only a phone call, text, or email away."
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Stephanie Allen

March 10, 2025

5  out of  5
rating by Stephanie Allen
"Frida was AMAZING!! She gave great details on anything I asked about! She is very knowledgeable, has great work ethic, great attitude! I’m so glad I got her when I called. She went above and beyond on helping me get my home insurance switched over! She derserves more than 5 stars hands down!"
We responded:
"Thanks so much Stephanine, for your 5 star rating. Let me formally welcome you to our Kimberly Taylor Insurance Agency. I am so glad Frida gave you an amazing experience in getting your home insurance switched over. She absolutely is amazing. We take pride in providing the best customer service experience we can. Our motto is to treat our customers like we want to be treated. We appreciate your business!!!"
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Kenneth Turner

March 7, 2025

5  out of  5
rating by Kenneth Turner
"Delicia made getting life insurance for my wife and me seamless and stress-free. She was knowledgeable, professional, and guided us to the best coverage. Highly recommend her for anyone needing life insurance. Thank you, Delicia!"
We responded:
"Hello, Mr. Kenneth, the Kimberly Taylor Insurance Agency appreciates your business. Thank you for your kind words and feedback. We truly appreciate your trust in our life insurance services and are grateful for the opportunity to assist you. Your satisfaction means a lot to us, and we look forward to continuing to support your needs in the future. Thanks for your 5 star review."
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LaTonya Snipes

March 6, 2025

5  out of  5
rating by LaTonya Snipes
"Wonderful staff and Great Customer Service. Friendly and Very professional. On top of their game. Mrs. Kelly Found me the best policy. Highly recommended for all of your insurance needs. Give her a call. Trust me she will have a policy to fit for all your insurance needs."
We responded:
"Thanks so much Ms. LaTonya for your 5 star review. We are so glad to have you apart of our Kimberly Taylor Insurance Agency Family. If you need anything from us, please feel free to text, call, or email us. I am so glad you received excellent customer service and personalized policy to fit your needs from Mrs. Kelly, we take pride in being there for our customers!!!"
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Joshua Kelly

March 3, 2025

5  out of  5
rating by Joshua Kelly
"I had an amazing experience working with Delicia on my life policy. She was incredibly professional, and went above and beyond to make the process smooth. Her hospitality and kindness made all the difference, and I truly appreciate all her help"
We responded:
"Thanks so much Joshua with trusting us with your life insurance. We know how important and personal that decision is. I am so glad that Delicia made choosing what was best for you and made it a smooth process for you. Welcome to our Kimberly Taylor Insurance Agency we appreciate your business!!!"
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Vicki Boswell

February 28, 2025

5  out of  5
rating by Vicki Boswell
"I was treated amazing. Delicia went over and above to take care of my insurance needs. I’m so glad I picked this agent!"
We responded:
"Thanks so much Ms. Vicki for your 5 star rating. Welcome to Kimberly Taylor Insurance Agency family. I am so glad that Delicia went over and above for you. We take in providing great customer service and being there for our customers!!!"
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Kiara phillips

February 25, 2025

5  out of  5
rating by Kiara phillips
"Frida , I wanna thank you so much for helping me choose a better insurance company & much cheaper one! Answered all of my questions & outstanding customer service! I am so happy that I chose State Farm 👍"
We responded:
"Thanks so much Kiara for your 5 star review. At the Kimberly Taylor Insurance Agency we strive to provide excellent customer service, and we take pride in providing you great rates. I am so glad Frida was able to help you save money!!! Welcome to our family!!!"
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Angela Turner

February 11, 2025

5  out of  5
rating by Angela Turner
"Delicia, I wanted to thank you for your outstanding customer service. I really appreciate your help in securing a great insurance quote and answering all my questions. Your professionalism made a big difference! Thanks again!"
We responded:
"Thanks so much Ms. Angela for your 5 star review. I am so glad Delicia gave you outstanding customer service. We are delighted to have you at the Kimberly Taylor Insurance Agency and welcome you to our family!!!"
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Titus Driver

January 29, 2025

5  out of  5
rating by Titus Driver
"Kimberly is the ultimate professional and very knowledgeable about her product. The office staff is amazing. I will definitely recommend her services."
We responded:
"Thanks so much Titus for your 5 star review!!! Here at the Kimberly Taylor Insurance Agency we take pride in providing a great customer service and professional experience. Welcome to our State Farm Family!!! If you need anything from us we are only a call, text, or email away."
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Anita Anderson

January 24, 2025

5  out of  5
rating by Anita Anderson
"Great customer service…Frida was truly awesome, she made sure I was happy with my quote. Thank you Frida and kimberly."
We responded:
"Hello, Ms. Anita, welcome to our Kimberly Taylor Insurance Agency Family. I am so glad Frida was able to help you save on your auto insurance. We appreciate your business!!!!"
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TwoTurnt 901

January 7, 2025

5  out of  5
rating by TwoTurnt 901
"Thanks Frida for help bundling our home and auto and carefully explaining our coverages!"
We responded:
"Welcome to our Kimberly Taylor Insurance Agency family. I am so grateful for your business and glad Frida earned your business. We strive to make sure with your home and auto you know exactly what you are covered for as well as what that coverage means. Don't hesitate to contact us if you need anything!!!"
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Rudi Islas

January 6, 2025

5  out of  5
rating by Rudi Islas
"Very helpful. Great customer service!!"
We responded:
"Thanks so much for your 5-star review. Welcome to our Kimberly Taylor Insurance Agency. I am so glad Frida offered you great customer service and gave you great protection for your car insurance. Feel free to call, text, or email us if you need anything. "
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jeremy Christian

December 30, 2024

5  out of  5
rating by jeremy Christian
"Frida Valentin has great customer service and she’s really professional."
We responded:
"Thanks so much for your 5 star review. We are glad to have you at the Kimberly Taylor Insurance Agency. Glad to have you as a part of our family."
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Odell Mackey

October 30, 2024

5  out of  5
rating by Odell Mackey
"Frida Valentin was awesome.She was extremely kind and helpful. She deserves a raise!!!!!!!!!!!!"
We responded:
"Thanks so much Odell for your 5 star rating and welcome to the Kimberly Taylor State Farm Insurance Agency family. We are glad to have you. I will definitely consider giving Frida that raise!!! "
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AV Vending

October 22, 2024

5  out of  5
rating by AV Vending
"I loved talking to Miss Frida Valentin her costumer service was top Tier. She was so understanding and helpful .My experience was lovely."
We responded:
"Thanks so much for your 5-star rating. I am so glad Frida was able to great care of you. Thank you for allowing us to cover renter's and auto policy. We definitely appreciate your business. Welcome Kimberly Taylor Insurance Agency Family!!!"