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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shenita Thompson

July 2, 2026

5  out of  5
rating by Shenita Thompson
"Good afternoon Kimberly C. Taylor and upper management:

Ms./Mrs. Samiria is a wonderful, warm and welcoming coordinator. She has been very instrumental in helping me with every question and concern that I have about my policy. Ms./Mrs. Samira is such a professional and helpful spirit. She doesn't mine being patient, helping with navigating through the app and to pay bills on time or early. In this day and time we live in very few people take pride in their job. She helps uplift her customers and even checks on you as a person. That means a lot to me because I'm going through a tough time right now. She helps uplift my spirit with her joy in her voice. There is a genuine concern about all of our needs. State Farm you have a top diamond coordinator in your midst. Please acknowledge all her hard work that she does with helping me and everyone who calls in needing assistance. It's great to receive kindness and expert help from a coordinator like Ms./Mrs. Samiria."
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Ric Lawless

July 2, 2026

5  out of  5
rating by Ric Lawless
"Samaria at Kimberly Taylor State Farm was pleasure to work with to get my new direct bill accounts set up. Super friendly and professional."
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Pamela Wallace

June 30, 2026

5  out of  5
rating by Pamela Wallace
"Leaving a 5 star review for a 5 star employee!!! Dillon has always helped me and my family when it comes to our insurance needs and makes everything so plain and simple. Thanks!!!"
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Emily Beard

June 29, 2026

5  out of  5
rating by Emily Beard
"I had an excellent experience with State Farm. They noticed that I had accidentally made a duplicate payment and contacted me right away before I even realized the mistake. Their representative was courteous, professional, and resolved the issue immediately. It’s reassuring to know they are looking out for their customers and provide such prompt, attentive service. I truly appreciate their honesty, efficiency, and outstanding customer care. Thank you for going above and beyond!"
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R. Lang

June 25, 2026

5  out of  5
rating by R. Lang
"Great associates working for this agent, they are very helpful everytime I come in or call!!"
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Yancy Limon

June 25, 2026

5  out of  5
rating by Yancy Limon
"Thanks to Dillon for making the process of switching as easy and seamless as possible!"
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Diana O'Rourke

June 24, 2026

5  out of  5
rating by Diana O'Rourke
"I contacted the office to update my autopayment account because of a bank merger. The help I received was fantastic! That kind of service is why I've been a State Farm customer for 45 years."
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Emane Cash

June 24, 2026

5  out of  5
rating by Emane Cash
"Thank to Dillon for being very helpful and knowledgeable in assisting my grandson saving money on car insurance!"
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Jasmine White

June 23, 2026

5  out of  5
rating by Jasmine White
"Crystal did a great job providing insurance for me , it was a quick and easy process. I’m a happy customer"
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Norriese Rogers

June 18, 2026

5  out of  5
rating by Norriese Rogers
"I've been a customer of Kimberly Taylor State Farm for several years, and the service is exceptional. Samiria consistently goes above and beyond to provide timely, professional, and personalized support. She is always pleasant to work with, takes the time to answer questions, and genuinely cares about helping customers.

It's refreshing to work with an agency that values relationships and customer service the way this team does. I highly recommend Kimberly Taylor State Farm to anyone looking for an insurance agency they can trust. Thank you, Samiria, for your outstanding service!"
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Audrey Connor

June 18, 2026

5  out of  5
rating by Audrey Connor
"Thanks so much State Farm! Dillon was awesome!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Kimberly C Taylor’s Team here in Southaven . "
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Catrice Barnes Hampton

June 17, 2026

5  out of  5
rating by Catrice Barnes Hampton
"Samiria is the best! I am very pleased with the services I am receiving. She is very understanding."
We responded:
"Thank you so much for the 5-stars, Catrice! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Henry Walker

June 17, 2026

5  out of  5
rating by Henry Walker
"It was a pleasant experience because of their friendliness and diligent effort to resolve my issues."
We responded:
"Thank you so much for the 5-stars, Henry! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Dianne Moore

June 17, 2026

5  out of  5
rating by Dianne Moore
"Thanks Dillon!!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Jennesa Moore

June 17, 2026

5  out of  5
rating by Jennesa Moore
"Samiria was very helpful in helping me and my husband secure life insurance policies. Her promotness in communication made the process flow seamlessly. Thank you so much!"
We responded:
"Jennesa, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kimberly C Taylor’s Team—we are always here to help!"
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Charletta McGowan

June 16, 2026

5  out of  5
rating by Charletta McGowan
"Mrs. Booth thank you for your services, it was a pleasure"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Kimberly C Taylor’s Team here in Southaven . "
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Rolando Hart

June 11, 2026

5  out of  5
rating by Rolando Hart
"Made it easy for me to handle the problem and helped me understand what my plan consists of, while being very professional and polite. Thank you"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Luke Howard

June 8, 2026

5  out of  5
rating by Luke Howard
"Samiria and Dillion were a wonderfully helpful."
We responded:
"Thank you so much for the 5-stars, Luke! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Kaime Gadson

June 4, 2026

5  out of  5
rating by Kaime Gadson
"Samiria was truly awesome. She handled my case with care and was super friendly. Her response time was fabulous and I’m happy this is my home branch. Thank you to Kimberly Taylor and her staff especially Frida."
We responded:
"Thanks so much Kaime for your 5 star review. I am so glad Frida gave you excellent customer service and great response time. Here at the Kimberly Taylor Insurance Agency we take pride in providing our customers with the best care we can provide!!! We appreciate your business."
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PENAMON PERKs LIFEstyle Resource Magazine

June 3, 2026

5  out of  5
rating by PENAMON PERKs LIFEstyle Resource Magazine
"Best in class! You can speak to someone live."
We responded:
"PENAMON, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Kimberly C Taylor’s Team!"
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Patricia Blanch

June 1, 2026

5  out of  5
rating by Patricia Blanch
"samiria was such a pleasant to met she went over and beyond helping me"
We responded:
"Thank you so much for the 5-stars, Patricia! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Kimberly C Taylor’s Team anytime."
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Willie Smith

May 27, 2026

5  out of  5
rating by Willie Smith
"Crystal Booth Was amazing she helped me with my towing reimbursement she kept me informed every step of the way and she was very knowledgeable with walking me through the process! Great customer service is hard to find but I found it in her you rock Crystal 💯"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Southaven to know that you had such a wonderful experience with us here on State Farm Agent Kimberly C Taylor’s Team."
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Blake James

May 20, 2026

5  out of  5
rating by Blake James
"Quick, easy and very respectful!!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Kimberly C Taylor’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Southaven ."
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Mario Owens

May 16, 2026

5  out of  5
rating by Mario Owens
"Crystal was very helpful. Not only did she help me get the right policy. She waited patiently while I was running behind. I was very pleased!!"
We responded:
"Thank you for your kind review of State Farm Agent Kimberly C Taylor’s Team. We appreciate it!"
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Roy Scoggins

May 4, 2026

5  out of  5
rating by Roy Scoggins
"Crystal Booth with state farm has definitely earned my business with them.. she has worked hard the last 2 weeks and lowered my insure by 120 dollars a month..I am forever grateful for her contacting me.."
We responded:
"Roy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kimberly C Taylor’s Team—we are always here to help!"